Q&A — Ask A Question — Get An Answer
- Expert's answers are easily identifiable
- Questions are automatically routed for fast responses
- Content is flaggable for review to ensure accuracy
- Add new details as updates happen
- Personalized alerts and tasks for sharing new information
- Organize questions with topics and spaces
- Mark answers correct or incorrect
Expert Identification — Always Know Who To Ask
- Identify and enlist experts
- Questions are automatically routed to the correct expert
- Expert answers are highlighted for easy visibility
- On-Demand access to expert knowledge
- Never miss a beat with personalized alerts when new information is shared
Knowledge Hub - For More Than Just Q&A
- Current product information, documentation, how-to guides, and more
- Easy to use editor to produce short and long-form articles that can link to other databases and knowledge stores in your environment
- Automatic Parent / Child relationships link related articles for fast content sharing
- Dynamically build a contextual index for easy visual navigation
- Accessible anytime, anywhere
User Created Content - Enable Your Developers and Technical Pro's to Create, Vet, and Link Content
- Content can be grouped by type, topical relevancy, or space
- Developers and teams can capture and share knowledge in one central repository allowing Articles and Ideas to be always available
- Reduce information silos across departments
- Easy-to-use editor for long-form documents
- Retain essential company knowledge in an editable format to promote organic updates
- Flag an Article if it is inaccurate or out-of-date
Gamification
- Level up with points and awards
- Reputation points accrue based on active participation and contribution
- Unlockable permissions based on reputation points
- Reputation points and badges are displayed on member profile pages
Usage Analytics
- Identify and act on trends in user behavior
- See the average time it takes to receive an accepted answer
- Learn trends in product adoption
- Gain valuable community insight
- See what content performs the best
- Keep a pulse on how teams are doing against goals
Explore Full AnswerHub Capabilities
What People Say About Us
"Our experts kept getting asked the same questions over and over again, causing burnout and roadblocks. So we needed a searchable tool where they could publish their knowledge. AnswerHub was that solution"
Phani A
“Ultimately, there was no other commercially available solution on the market that could compete with AnswerHub.”
SYLVIA G
“Our Developers needed a solution that would help them work together because they were becoming more and more spread across the globe. AnswerHub was the solution that helped check that box.”
Michael A
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